Hero on Sprint

I don't believe that Sprint moves the contacts from one phone to the other. They will backup your existing phone to the Sprint network and then bring that information to the new phone. I went from the Instinct to the Reclaim and back to the Instinct and my contacts were fine.

Yea the phone numbers are no problem Sprint does a good job on those.

My concern is the new e-mail and other contact info as I am moving from a phone used a sonly a phone that does not have that info to a intergrated smart phone. How will all that info get tied together properly?

Thanks for the help It will be appricciated

I am thinking of switching from AT&T to sprint and getting the HTC-Hero.  Will I be able to sync my Outlook calendar, e-mail and contacts with this phone?

I'll tell you what I did. The first time I turn on Hero i was asked either to give a Google email or get a new one. Since I had a Google account I provided that. I couldn't transfer my contacts via "BEAM", bluetooth transfer from my first HTC Touch to Hero. Sprint tech support told me to go to the store and have the tech there transfer it. It was a snap, not the HTC Snap, . It was done right away within minutes.

Then came the daunting task of syncing my contacts with gmail. After a little research on the web I found out that "PHONE CONTACTS" are not compatible with "GOOGLE CONTACTS.".

So I downloaded a small utility from web and converted my phone contacts, on the old phone, to a delimited .CSV file. I then imported that .CSV file into google contacts. Afterwards I deleted any duplicate entries in my gmail account. Did a data sync and worked like a charm. For those of you who are using Windows 7, especially x64 your driver may not load properly, hence the phone will not connect. One solution is to load HTC sync on a Vista system and transfer the driver to Windows 7 system or it can be downloaded as well
I can provide links if it is allowed here.

Link to PIMBackup:

http://www.dotfred.net/

As always read instructions carefully. 

Link to download latest HTC sync:

http://www.htc.com/uk/SupportViewNews.aspx?dl_id=631&news_id=222

Link to download HTC Hero driver:

http://handheld.softpedia.com/get/Drivers/HTC-Hero-Drivers-81097.shtml

Install HTC sync in Vista mode and then unzip driver files and copy into:

C:\Program Files (x86)\HTC\HTC Driver\Driver Files\Vista_x64
if the .....\Vista_x64 directory is empty.